Naseebat Terms and Conditions – Rules for Pakistan Players

These are the rules that govern your use of the Naseebat platform. Please read them carefully before registering or placing any bets. By creating an account on Naseebat you confirm that you have read, understood and agreed to everything on this page.

Last Updated: 1 January 2025
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Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Naseebat ("we", "us", "the platform"). They apply to all use of the Naseebat website and any services offered on it. If you do not agree with any part of these Terms, you must not register an account or use the platform. Continued use of Naseebat following any update to these Terms constitutes your acceptance of the revised Terms.

Naseebat is an online betting and casino platform operated for the entertainment of adult players in Pakistan. We offer sports betting (cricket, football and esports), live casino games (Baccarat, Roulette, Teen Patti, Andar Bahar) and digital card games, all denominated in Pakistani rupees (PKR) and accessible via local payment methods including Easypaisa, JazzCash, NayaPay, SadaPay and bank IBFT. These Terms govern every aspect of your relationship with Naseebat — from account creation through to final withdrawal.

We have written these Terms in plain, straightforward English because we want every Pakistani player on Naseebat to genuinely understand what they are agreeing to. Where technical or legal language is unavoidable, we have added plain-language explanations in the highlighted boxes throughout this document.

1Eligibility

To register and use Naseebat you must satisfy all of the following conditions at the time of registration and at all times thereafter while your account remains active:

  • You are at least 18 years of age. Naseebat operates a strict minimum-age policy and will verify your age at registration. Any account found to be held by a person under 18 will be suspended immediately and all balances forfeited.
  • You are a natural person (not a company, trust or other legal entity) using the platform for personal entertainment.
  • You are not registered on any self-exclusion list maintained by Naseebat or any affiliated responsible gambling programme.
  • You are not acting as an agent for any third party or operating on behalf of any other individual.
  • You have the legal capacity to enter into binding contracts under the laws applicable in Pakistan.
  • You are not a current employee, director, agent or contractor of Naseebat, nor an immediate family member of any such person.

In plain terms: You must be 18 or over, betting for yourself, and not someone who works for Naseebat. Age verification is mandatory before any real-money play begins.

Naseebat reserves the right to request documentary proof of eligibility at any point. Acceptable documents include a valid Pakistani National Identity Card (CNIC), passport or other government-issued photo identification. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension and withdrawal hold pending review.

2Accounts

2.1 Registration

Each person may hold only one Naseebat account. Opening or attempting to open more than one account — whether under the same identity or different identities — constitutes a material breach of these Terms and will result in the closure of all associated accounts and permanent forfeiture of any balances held within them.

When registering on Naseebat you agree to provide accurate, complete and current information. You must update your account details promptly if any information changes. Providing false or misleading information is grounds for immediate account termination.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your Naseebat username and password. You must not share your login credentials with any other person. Naseebat will treat any bet or transaction placed using your credentials as if it were placed by you personally, regardless of whether you authorised it.

If you suspect that your account has been accessed without authorisation, you must contact Naseebat support immediately via live chat or email at support@naseebat.net. We will take reasonable steps to investigate and secure the account, but Naseebat cannot accept liability for losses arising from unauthorised access caused by your failure to keep credentials secure.

2.3 Account Verification (KYC)

Naseebat operates a Know Your Customer (KYC) programme as required by applicable anti-money laundering standards. You may be asked to verify your identity and the source of funds in your account before processing withdrawals above a threshold determined by Naseebat. KYC documents typically include a copy of your CNIC and a recent bank statement or mobile wallet transaction history.

Accounts that fail to complete KYC within 30 days of first being requested may have withdrawals suspended until verification is complete. Betting activity will not be interrupted during this period.

2.4 Inactive Accounts

An account is considered inactive if no login or real-money transaction has occurred for a consecutive period of 12 months. Naseebat may deduct an administrative fee of Rs 500 per month from the balance of inactive accounts after notifying you via the registered contact details. If an inactive account balance reaches zero, the account will be closed.

3Deposits & Withdrawals

3.1 Deposits

All transactions on Naseebat are denominated in Pakistani rupees (PKR). The minimum deposit is Rs 200. Naseebat does not charge a fee on standard deposits, though your payment provider may apply their own transaction charges. Deposits are credited to your Naseebat balance as follows:

  • Easypaisa / JazzCash / NayaPay / SadaPay: Credited within seconds of confirmed payment.
  • Bank IBFT: Credited within 2–5 minutes during banking hours; up to 2 hours outside banking hours.
  • Visa / Mastercard: Credited within 5–15 minutes subject to card issuer processing.

Naseebat reserves the right to conduct additional verification on any deposit that it reasonably suspects may be connected to fraudulent activity, money laundering or any other prohibited conduct. Such deposits may be held pending investigation.

3.2 Withdrawals

Withdrawals may only be made to a payment method registered to your verified Naseebat account. The minimum withdrawal is Rs 500. Naseebat processes withdrawal requests within the following timeframes from the moment the request is approved:

  • Easypaisa / JazzCash / NayaPay / SadaPay: Within 15 minutes during normal operating hours.
  • Bank IBFT: Within 2 hours, subject to receiving bank processing times.
  • Visa / Mastercard: Within 1–3 business days depending on the card issuer.

Naseebat does not charge a fee on withdrawals. You may make one free withdrawal per 24-hour period via your chosen method. Subsequent withdrawals within the same 24-hour period may attract a processing charge of Rs 50, which will be deducted from the withdrawal amount.

Important: Naseebat may request KYC documentation before approving any withdrawal above Rs 50,000 or at any time at its reasonable discretion as part of its anti-fraud and anti-money laundering procedures.

3.3 Chargebacks

Initiating a chargeback or reversal on any deposit made to Naseebat without first contacting our support team to resolve the matter is a breach of these Terms. Naseebat will contest all chargebacks and reserves the right to suspend accounts and recover funds through any available legal means in the event of fraudulent chargebacks.

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4Betting Rules

4.1 Placing Bets

All bets placed on Naseebat are subject to these Terms and to the specific rules applicable to the relevant sport, game or event. By placing a bet on Naseebat you confirm that you have read and understood the applicable rules. Bets are accepted electronically; a confirmation message displayed on screen confirms that your bet has been successfully received and processed by Naseebat.

4.2 Bet Limits

Naseebat sets minimum and maximum bet limits on each market. The minimum bet across all markets is Rs 50. Maximum bet limits vary by game, event type and market and are displayed within the betting interface at the time of placing the bet. Naseebat reserves the right to alter bet limits at any time without prior notice.

4.3 Void Bets

A bet may be declared void by Naseebat in any of the following circumstances:

  • An event is cancelled, postponed or abandoned before the minimum qualifying period has elapsed.
  • A bet is placed at odds that were displayed due to a manifest error (see section 4.5).
  • Naseebat has reasonable grounds to believe a bet was placed in bad faith, using insider information or as part of a coordinated strategy to exploit a technical vulnerability.
  • The relevant market was suspended at the time the bet was placed but the suspension was not properly reflected in the interface due to a technical fault.

Voided bets are refunded to the player's Naseebat account balance in full at the original stake amount.

4.4 Settlement

Naseebat settles bets based on the official result published by the relevant governing body (e.g., PCB for cricket, FIFA for football, tournament organisers for esports). Where official results are disputed or subject to change after settlement, Naseebat reserves the right to re-settle the relevant markets and adjust account balances accordingly. Live betting markets are settled on the confirmed in-game result; subsequent reviews, penalties or administrative changes that alter the official result after the relevant in-play moment has concluded do not affect live bet settlement unless otherwise stated.

4.5 Manifest Errors

Naseebat takes every reasonable precaution to ensure that odds and game information displayed on the platform are accurate. However, where a bet is placed at odds or on terms that are clearly erroneous — for example, odds of 100:1 on an outcome with a true probability of 50% — Naseebat reserves the right to void the bet and refund the stake, regardless of whether the bet has already been settled.

5Bonuses & Promotions

Naseebat offers various promotional bonuses including but not limited to welcome bonuses, deposit match bonuses, free bets and loyalty rewards. All bonuses are subject to the specific terms stated at the point of offer in addition to the general bonus conditions set out below.

5.1 General Bonus Conditions

  • Bonuses are available to one account per household and per device.
  • Bonus funds cannot be withdrawn directly — they must be wagered in accordance with the applicable wagering requirement before becoming withdrawable real-money funds.
  • Unless the specific promotion states otherwise, the standard wagering requirement on Naseebat bonus funds is 30× the bonus amount.
  • Wagering requirements must be completed within the validity period stated in the promotion. Unused bonus funds and any winnings derived from them will expire at the end of the validity period.
  • Naseebat reserves the right to withdraw any bonus offer, amend its terms or disqualify any player from a promotion at its reasonable discretion.

Example: If you receive a Rs 1,000 welcome bonus with a 30× wagering requirement, you need to place bets totalling Rs 30,000 before any winnings from that bonus become withdrawable. Stakes of Rs 50 or more per round count towards the wagering requirement on most games.

5.2 Bonus Abuse

Naseebat actively monitors accounts for patterns of play that are designed to abuse bonus offers rather than to engage with the platform in good faith. Low-risk hedging strategies (for example, covering both outcomes to guarantee bonus completion regardless of result) are considered abuse. Accounts found to be systematically exploiting bonus offers may have bonuses voided, winnings forfeited and accounts terminated.

6Responsible Gaming

Naseebat is committed to responsible gambling. We believe entertainment is the only legitimate purpose of gambling and we take our obligations to Pakistani players' wellbeing seriously. The following tools are available to all registered Naseebat players and can be accessed from the account settings menu at any time:

  • Deposit Limits: Set daily, weekly or monthly PKR limits on how much you can deposit into your Naseebat account. Limits take effect immediately; increases require a 24-hour cooling-off period.
  • Session Time Alerts: Set notifications that trigger after a specified period of continuous play on Naseebat.
  • Bet Limits: Set a maximum stake amount per individual bet across the entire platform.
  • Self-Exclusion: Suspend your Naseebat account for a period of your choosing, from 30 days to permanent exclusion. Self-exclusion cannot be reversed during the selected period.
  • Reality Checks: Configure periodic pop-up reminders that display your total session activity — time played and net result — at intervals you set.

If you believe your gambling is becoming a problem, Naseebat urges you to use the self-exclusion tool immediately and to seek help from qualified support organisations. Gambling is for entertainment only. Please read our full Responsible Gaming policy for more detail.

Naseebat is strictly an 18+ platform. If you are concerned about a young person accessing gambling, contact our support team immediately and we will assist you in implementing protective measures on the relevant account.

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7Prohibited Conduct

The following activities are strictly prohibited on Naseebat and may result in immediate account suspension, termination of all balances and, where appropriate, reporting to relevant authorities:

  • Using the platform whilst under the age of 18 or assisting any minor in accessing Naseebat.
  • Opening more than one account or using the accounts of others.
  • Providing false, misleading or fraudulent identification or payment information.
  • Using any software, algorithm, bot or automated script to interact with the Naseebat platform in a way that is not intended for normal human play.
  • Exploiting any bug, glitch or error in the platform to gain an unfair advantage. Any winnings derived from a known bug must be reported to Naseebat support immediately.
  • Participating in any form of match-fixing, spot-fixing or use of insider information in connection with any bet placed on Naseebat.
  • Using Naseebat for any purpose connected with money laundering, terrorist financing or any other illegal activity.
  • Threatening, harassing or abusing Naseebat staff or other players in any way through any communication channel.
  • Circumventing, or attempting to circumvent, any responsible gambling tool that has been applied to your account by you or by Naseebat.
  • Reverse engineering, copying or otherwise reproducing any part of the Naseebat platform without express written permission.

8Intellectual Property

All content on the Naseebat platform — including but not limited to logos, trademarks, game designs, software, text, graphics, sound files and data — is the exclusive property of Naseebat or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not reproduce, distribute, modify, publicly display or create derivative works from any Naseebat content without prior written consent. The Naseebat name and logo are registered trademarks and may not be used in any manner that could imply endorsement, affiliation or sponsorship without express written authorisation from Naseebat.

9Limitation of Liability

Naseebat provides its platform on an "as available" basis and makes no warranty that access will be uninterrupted, error-free or free from technical issues at all times. To the fullest extent permitted by applicable law, Naseebat excludes all liability for:

  • Any loss of profits, revenue, business or winnings arising from platform downtime, technical failures or circumstances beyond our reasonable control.
  • Any loss arising from your failure to keep your Naseebat account credentials secure.
  • Indirect or consequential losses of any kind, even if Naseebat has been advised of the possibility of such losses.
  • Any loss arising from your reliance on information published on the Naseebat platform, including odds, statistics or event data.

Nothing in these Terms limits Naseebat's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

In plain terms: If Naseebat's platform goes offline or has a technical problem, we will not be responsible for any winnings you missed out on during that period. We will always refund any stakes you placed on bets that could not be processed due to our fault.

10Termination

10.1 Termination by You

You may close your Naseebat account at any time by contacting our support team via live chat or email. Before closing, all pending bets will be settled normally and any remaining balance will be processed as a withdrawal to your verified payment method within the standard processing timeframe. You will not be charged any fee for closing your account.

10.2 Termination by Naseebat

Naseebat reserves the right to suspend or permanently close any account where:

  • There is a breach of any provision of these Terms.
  • Naseebat has reasonable suspicion of fraudulent activity, money laundering or any other illegal conduct.
  • The account holder is found to be under 18 years of age.
  • Naseebat is required to do so by applicable law or regulatory instruction.
  • Continued operation of the account poses a risk to the integrity of the platform or to other players.

Where an account is suspended for investigation, Naseebat will notify you via your registered contact details and conduct its investigation promptly. Where an account is closed for breach of Terms, any balance may be withheld pending investigation and, where breach is confirmed, may be forfeited.

11Changes to These Terms

Naseebat may update these Terms at any time. When material changes are made, we will notify registered players via email to the registered address and/or via a prominent notice displayed on the Naseebat platform for a minimum of 14 days before the changes take effect.

Your continued use of the Naseebat platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not accept the updated Terms, you must stop using the platform and contact support to close your account before the effective date. We will process any outstanding balance in accordance with the Terms applicable at the time of your final withdrawal request.

The date at the top of this document ("Last Updated") always reflects when the current version of these Terms came into effect. We recommend bookmarking this page and reviewing it periodically.

12Contact Naseebat

If you have any questions, concerns or complaints about these Terms or about your Naseebat account, please contact our support team through any of the following channels. Our team responds in both Urdu and English and is available 24 hours a day, seven days a week.

  • Email: support@naseebat.net
  • Live Chat: Available on the Naseebat platform at all times — click the chat icon on any page after logging in.
  • WhatsApp: Contact details provided within the platform after account registration.

For complaints that cannot be resolved through standard support channels, Naseebat has an escalation procedure. Contact our support team and request that your complaint be escalated to the Naseebat Compliance team. We commit to acknowledging all escalated complaints within 24 hours and providing a substantive response within 7 business days.

Governing Law: These Terms are governed by the laws of Pakistan. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan, except where this conflicts with mandatory local consumer protection laws applicable to you.

The Six Things Every Naseebat Player Should Know

A quick summary of the most important points from these Terms — though reading the full document above is always recommended.

18+ Strictly Enforced

Naseebat verifies every player's age at registration. No real-money play is permitted until verification is complete. Any account found to be held by a minor is closed immediately with all balances forfeited.

One Account Per Person

Each individual is permitted exactly one Naseebat account. Duplicate accounts — regardless of the identity used — are treated as a breach of these Terms and result in all associated accounts being closed.

Fast Deposits & Withdrawals

Easypaisa and JazzCash deposits credit in seconds. Withdrawals to the same wallets process within 15 minutes. All transactions are in PKR with no currency conversion fees on Naseebat.

Bonus Wagering 30×

The standard wagering requirement on Naseebat bonus funds is 30× the bonus amount. Bonus funds must be wagered within the stated validity period before they or any associated winnings can be withdrawn.

Responsible Gaming Tools

Deposit limits, session alerts, bet limits, reality checks and self-exclusion are all available immediately from your Naseebat account settings. Self-exclusion takes effect instantly and cannot be reversed.

24/7 Bilingual Support

Naseebat support is available in Urdu and English around the clock via live chat, WhatsApp and email. Average live chat response time is under three minutes during peak hours.

Join Naseebat – Pakistan's Trusted Betting & Casino Platform

Now that you have read the Terms, you know exactly what to expect from Naseebat. Register your account, claim your welcome bonus, deposit via Easypaisa or JazzCash and start enjoying cricket betting, Live Dealer card games and much more — all in Pakistani rupees.

18+ only  |  Play responsibly  |  T&Cs apply