Data Protection & Privacy
Your privacy matters to Naseebat. This policy explains clearly what personal information we collect from Pakistani players, why we collect it, how we use and store it, and what rights you have over your own data. Please read it before creating an account or using any Naseebat services.
Summary for Pakistani Players: Naseebat collects only the personal information it genuinely needs to operate your account, process payments, verify your identity and keep the platform secure. We do not sell your data to third parties. We protect it with industry-standard encryption. You have clear rights to access, correct and delete your information at any time by contacting us.
This Privacy Policy ("Policy") applies to all personal data collected and processed by Naseebat in connection with your use of our website at naseebat.net and all associated services, including sports betting, live casino games, card games and our customer support channels. This Policy should be read alongside our Terms and Conditions which together form the complete agreement governing your relationship with Naseebat.
We have written this Policy in plain English because we want every Pakistani player who uses Naseebat to have a genuine understanding of what happens with their personal information — not a policy full of legal language that nobody reads. Where we have used specific terms, we have explained them directly in the text.
Naseebat is an online betting and casino platform operating under the domain naseebat.net and serving adult players in Pakistan. Naseebat acts as the data controller in respect of all personal information collected through the platform — meaning we determine the purposes and manner in which your personal data is processed.
Our registered contact for all data protection and privacy matters is the Naseebat Data Protection team, reachable at privacy@naseebat.net. If you have any question about how Naseebat handles your personal data, that is the correct contact address. We aim to respond to all privacy-related enquiries within five business days.
Naseebat processes the personal data of Pakistani players in accordance with applicable data protection principles including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation and integrity.
Naseebat collects personal data through several channels. Below is a complete and transparent account of every category of information we may hold about you.
Naseebat may receive personal data about you from the following third-party sources in limited circumstances:
Data minimisation: Naseebat collects only the information that is strictly necessary for the specific purpose identified. We do not collect additional categories of sensitive personal data (such as health data or political opinions) at any stage.
| Data Category | Source | Purpose | Retention Period |
|---|---|---|---|
| Registration Data | You | Account creation, identity verification | Duration of account + 5 years |
| KYC Documents | You | Age verification, AML compliance | 5 years from account closure |
| Payment Details | You / Payment processors | Transaction processing | 5 years from transaction |
| Betting & Game History | Automated | Dispute resolution, fair play monitoring | 5 years from account closure |
| Device & Usage Data | Automated | Security, fraud prevention, UX improvement | 24 months rolling |
| Support Communications | You | Support delivery, quality assurance | 3 years from communication |
| Cookie Data | Automated | Session management, analytics | As per cookie type (see Section 8) |
Naseebat uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected.
To create and maintain your Naseebat account, verify your identity, enforce account security, manage your settings and preferences, process responsible gaming requests and communicate with you about your account status.
To process deposits and withdrawals in PKR through your chosen payment method (Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard), to reconcile transactions, to investigate payment disputes and to comply with anti-money laundering obligations.
To provide you with access to sports betting markets (cricket, football, esports), live casino games (Baccarat, Roulette, Teen Patti, Andar Bahar), live cricket scores and all other features of the Naseebat platform; to settle bets and games accurately; and to deliver any promotional bonuses you have qualified for.
To meet Naseebat's obligations under applicable law, including anti-money laundering (AML) and counter-terrorist financing (CTF) requirements; to respond to lawful requests from regulatory authorities; and to enforce our Terms and Conditions.
To detect, investigate and prevent fraudulent activity, account abuse, money laundering, underage gambling and any other behaviour that violates Naseebat's Terms or applicable law. This includes automated monitoring of unusual account activity patterns.
To analyse aggregated usage data and improve the design, performance and content of the Naseebat platform; to diagnose technical issues; and to understand which features are most valuable to Pakistani players. Analytics are performed on anonymised or aggregated data wherever possible.
Naseebat may send you marketing communications about promotions, new games, bonuses and other Naseebat offers, but only where you have given explicit consent or where we have a legitimate interest based on your existing relationship with the platform. You can unsubscribe from marketing communications at any time from your account settings or by contacting support.
Naseebat processes your personal data only where a valid legal basis exists. The legal bases we rely on are:
What this means for you: Naseebat does not process your personal data based on vague or broadly stated reasons. Each use of your data has a specific, identified legal basis. Where consent is the basis, you can withdraw it without affecting the rest of your account.
Naseebat does not sell your personal data to any third party under any circumstances. We share your data only in the following limited situations:
Naseebat works with carefully selected service providers who process data on our behalf under strict contractual obligations that mirror our own privacy commitments. These include:
Naseebat may be required to share personal data with regulatory authorities, law enforcement agencies or courts in Pakistan or other applicable jurisdictions where required by law or pursuant to a valid legal order. Naseebat will take reasonable steps to notify you of such disclosure unless legally prohibited from doing so.
In the event of a merger, acquisition or sale of all or part of Naseebat's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change in the privacy practices applicable to your data in advance of the transfer taking effect.
All third-party service providers with access to Naseebat user data are contractually bound by data processing agreements that require them to process personal data only on Naseebat's documented instructions and to maintain appropriate security standards.
Naseebat retains your personal data for as long as is necessary for the purpose for which it was collected and for any additional period required by applicable law. The key retention periods that apply to Naseebat player data are:
When data reaches the end of its retention period, Naseebat securely deletes or anonymises it so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis without privacy implications.
Naseebat takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.
Your responsibility: Naseebat's security measures protect data within our systems. The security of your device, your Naseebat password and your mobile wallet credentials remain your responsibility. Never share your Naseebat password with anyone, including Naseebat staff who will never ask for it.
Naseebat uses cookies and similar tracking technologies on naseebat.net. A cookie is a small text file placed on your device when you visit a website. Cookies help us keep your session active, remember your preferences and understand how Pakistani players use our platform.
| Cookie Type | Purpose | Duration | Consent Required |
|---|---|---|---|
| Session cookies | Keep you logged in during your Naseebat session | Session (deleted on close) | No – essential |
| Authentication cookies | Remember your login state across browser sessions if "Remember Me" is selected | 30 days | No – essential |
| Security cookies | CSRF protection, fraud signal detection | Session | No – essential |
| Preference cookies | Remember language, odds format and display settings | 12 months | No – functional |
| Analytics cookies | Understand how players navigate Naseebat (aggregated, anonymised) | 24 months | Yes |
| Marketing cookies | Track effectiveness of Naseebat promotional campaigns | 90 days | Yes |
You can control non-essential cookies through the cookie consent banner displayed on your first visit to naseebat.net, or at any time through the cookie settings link in the website footer. Please note that disabling essential cookies will prevent the Naseebat platform from functioning correctly.
As a Naseebat player in Pakistan, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at privacy@naseebat.net with your registered email address and a description of your request. We will respond within 30 days.
Request a copy of all personal data Naseebat holds about you, including how it is used and with whom it has been shared.
Ask us to correct any personal data we hold that is inaccurate or incomplete. For basic account details you can update these directly in your Naseebat account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that override erasure.
Request that Naseebat restricts processing of your data while the accuracy of the data or the legitimacy of the processing is under dispute.
Receive a copy of the personal data you provided to Naseebat in a structured, machine-readable format so you can transfer it to another service if you wish.
Object to Naseebat's processing of your personal data where the basis for processing is legitimate interests or for direct marketing purposes. Marketing objections take effect immediately.
Exercising your data rights will not affect your ability to continue using the Naseebat platform, except where the specific request (such as erasure or restriction) is inherently incompatible with the ongoing operation of an active account under our legal obligations.
The Naseebat platform is strictly for adults aged 18 and over. We do not knowingly collect, process or retain personal data relating to individuals under the age of 18. Age verification is a mandatory step in the Naseebat registration process and no real-money activity is permitted until verification is successfully completed.
If Naseebat becomes aware that personal data has been collected from an individual who is under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a person under your care has created a Naseebat account, please contact us immediately at privacy@naseebat.net and we will take prompt action.
Parental concern? Contact Naseebat support immediately via live chat or at support@naseebat.net if you believe a minor has accessed the platform. We take underage access extremely seriously and will act without delay.
Naseebat may update this Privacy Policy from time to time to reflect changes in our practices, in applicable law or in the services we offer to Pakistani players. When material changes are made, we will:
We recommend reviewing this Policy periodically. Your continued use of Naseebat after the effective date of any updated Policy constitutes your acceptance of the changes. If you do not accept the updated Policy, you must stop using the platform and request account closure before the effective date.
For any question, concern or request relating to your personal data and how Naseebat handles it, please contact our dedicated Data Protection team. We respond in both Urdu and English.
For formal data subject access requests or erasure requests, please email privacy@naseebat.net with the subject line "Data Request – [your registered mobile number]". We will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days.
If you feel your privacy concerns have not been adequately addressed by Naseebat, you have the right to escalate your complaint through appropriate regulatory channels available to consumers in Pakistan.
Our Data Protection Commitments
These are the concrete privacy protections in place for every Pakistani player on the Naseebat platform.
All data transmitted between your device and Naseebat is protected by TLS encryption. Sensitive data stored in our databases — including identity documents and payment details — is encrypted at rest using AES-256.
Naseebat does not sell, rent or trade your personal information to any third party for marketing or commercial purposes — ever. Your data is used only to operate and improve your Naseebat experience.
Full card numbers are never stored on Naseebat's servers. Card payments are processed through tokenised gateway infrastructure, meaning your payment credentials remain protected even in the event of a data incident.
You can access, correct, export or delete your personal data at any time by contacting our privacy team. Requests are acknowledged within 48 hours and resolved within 30 days — no unnecessary delays on Naseebat.
Non-essential cookies on Naseebat require your explicit consent. You can adjust your cookie preferences at any time through the cookie settings tool. Declining analytics and marketing cookies does not affect your ability to use the platform.
Naseebat collects only the data it genuinely needs. When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised — it is not archived indefinitely on the off-chance it might be useful later.
Ready to Play?
Now you know exactly how Naseebat handles your data — transparently, securely and always in your interest. Create your account, deposit via Easypaisa or JazzCash, and enjoy cricket betting, live casino games and card games all in Pakistani rupees.
18+ only | Play responsibly | T&Cs apply